PRIVACY POLICY

Effective Date: March 1, 2026

Alien Velour, LLC ("Company", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our websites, applications, and services (collectively, "Services").

1. Information We Collect

We may collect the following types of information:

• Information you provide: When you contact us through our support form, we may collect your email address (if provided) and the content of your message.
• Usage data: We may collect anonymous, aggregated information about how you interact with our Services, such as pages visited and general usage patterns.
• Device information: We may collect basic device information such as operating system version when you use our applications, solely for compatibility and support purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services;
• Respond to your support requests and communications;
• Monitor and analyze usage trends to improve user experience;
• Comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist us in operating our Services, subject to confidentiality obligations;
• When required by law, regulation, or legal process;
• To protect the rights, property, or safety of the Company, our users, or the public.

4. Data Storage and Security

Our applications store data locally on your device. We implement reasonable security measures to protect any information transmitted to us. However, no method of transmission over the internet or electronic storage is completely secure.

5. Third-Party Services

Our Services may contain links to third-party websites or use third-party services (such as form processing). These third parties have their own privacy policies, and we are not responsible for their practices.

6. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us through our support page.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

9. Contact

If you have questions about this Privacy Policy, please contact us at alienvelour.com/support.